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IT Service Management Strategy


We can help you if you don’t know where to start while aiming to improve your service quality and form a manageable and measurable service management system that responds to your business requirements.

Your focus will shift from system management to service management with a well-set service management structure.

Contribution to your Corporation:

Kurumunuzun öncelikleri, dinamiklerine uygun yol haritası çıkarılması ile ortak hedeflere kilitlenilmesi sağlanır.

Content and Output:

  • The creation of the vision about the Service Management structure and to identify short / long-term objectives
  • High level analysis of current situation (i.e.process, people, technology aspects)
  • Roadmap work and improvement suggestions for transformation
  • Management Presentation
  • Design & Programming EkoPC